Tuesday, August 12, 2008

Privus Mobile discusses Calling Name Post-call Queries

Now that Privus Mobile has launched and is receiving coverage, I wanted to use this blog to discuss some of the questions Privus Mobile users and non-users have encountered with the service. One question I’ve heard a lot from customers:

Why does the Calling Name display sometimes appear during the ringing and other times after the call?

Well, it all depends on your wireless device, your carrier and the Wi-fi connection at the time of the call. Many of the new smartphones with Privus Mobile service, give you the names of your callers before you answer. Others provide the names and numbers once you hang-up or miss a call, allowing you to forward their info to your contact list automatically or with the push of a button.

Another frequently-asked question: Why would post-call information benefit me? Isn’t it already too late?

If you’re like me, you like to screen your wireless calls. Before Privus Mobile, I had to hope the unidentified caller left a message to figure out who the caller was. Then I had to listen to voicemail. Now, I can identify who the caller was after the call and still choose whether or not to save the name and number into my contacts list. The post-call service is great for those call-screeners like me, for those missing calls during meetings or classes or those just too darn busy to answer every call.

I hope this answered a few questions. If not, Click Here for a detailed list of FAQs or contact Privus Mobile Support. For non-Privus Mobile customers interested in the service, Click Here for a free trial. Be sure and check out the Privus Mobile Web site and blog for all of the latest mobile Caller ID information. I’ll be updating regularly with news and other information that might be useful.

As of August 7, 2008, here’s a list of Privus Mobile-approved wireless devices and the caller name functionality each one provides. For the most current information on devices and carriers, Click Here.

Fully functional Privus Mobile service (caller name and number during ringing)

AT&T

  • Samsung Blackjack II SGH-i617
  • Palm Treo 750w
  • Palm Treo 700w
  • Motorola Q9h
  • Pantech Duo C810
  • 8525 (HTC Hermes)
  • Tilt 8925 (HTC Kaiser)
  • HP iPaq hw6925 (HTC Sable)
  • S710 (HTC Vox)
  • HTC Advantage
  • Asus P527
  • MWg Atom Life
  • iMate Jam

Fully functional when connected to WiFi (otherwise, caller name provided post-call)

Alltel

  • PPC6700 (HTC Apache)
  • PPC6800 (HTC Titan)
  • Touch (HTC Vogue)

AT&T

  • 8125 (HTC Wizard)

Sprint

  • Palm TREO 800w
  • PPC6700 (HTC Apache)
  • Mogul PPC6800 (HTC Titan)
  • Samsung IP-830w
  • Samsung i325 ACE

Verizon

  • Samsung SCH-i760
  • XV6700 (HTC Apache)
  • XV6800 (HTC Titan)

T-Mobile

  • * MDA Vario (HTC Wizard)
  • MDA-IV (HTC Universal)
  • Wing (HTC Atlas)
  • Shadow (HTC Juno)
  • Dash (HTC Excalibur)
  • SDA (HTC Tornado)
  • HP iPaq hw6925 (HTC Sable)
  • HTC Advantage
  • S710 (HTC Vox)
  • Asus P527
  • MWg Atom Life
  • iMate Jam

Name delivered after the call is completed

AT&T

  • Blackberry 7130c
  • Blackberry 8100 Pearl
  • Blackberry 8300 Curve
  • Blackberry 8700c
  • Blackberry 8800
  • HP hw6920
  • HP hw 6925
  • Samsung Blackjack i607

T-Mobile

  • Blackberry 8700g
  • Blackberry 8705g
  • Blackberry 8800
  • Blackberry 8820
  • Blackberry Curve 8300
  • Blackberry 8100 Pearl
  • MDA Compact (HTC Magician)

Sprint

  • Blackberry 8703e
  • Blackberry 8130 Pearl
  • Blackberry 8330 Curve
  • Blackberry 8830
  • Intermec CN3 Mobile Computer
  • Palm Treo 700wx
  • Touch (HTC Vogue)

Verizon

  • Blackberry 8703e
  • Blackberry 8830
  • Blackberry 8130
  • Pantech PN-820
  • Intermec CN3 Mobile Computer
  • Palm Treo 700wx
  • XV6900 Touch (HTC Vogue)
  • SMT5800

Alltel

  • Blackberry 8703e
  • Blackberry 8130 Pearl
  • Blackberry 8330 Curve
  • Blackberry 8830
  • Palm Treo 700wx

Bell Canada

  • Blackberry 8130
  • Blackberry 8330
  • Blackberry 8830

1 comment:

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